8.0 Very goodCash, Apr 2024
LikedGood location
DislikedBathroom toilet not sanitized & deodorized
9.0 WonderfulFranck, Apr 2024
LikedLiterally on Waikiki. Close to everything.
DislikedThe parking lot is anxiety-inducing. We rented a car and got upgraded to a huge SUV, which barely fitted (6.4, limit is 6.6), and the only spots one can find would usually be at the 10th floor. Valet may make it easier, but also comes at an extra cost.
8.0 Very goodTraveller, Apr 2024
LikedLocation is good and accessible to many things.
DislikedLimited food options for vegetarians . No room service (food). Inhouse restaurants needs improvements in service. Bit on expensive side.
4.0 MediocreKaitlyn, Apr 2024
LikedGood location. Customer service was helpful!
DislikedThe parking garage is an absolute nightmare. AND it’s a $55/day fee for parking which is crazy for it being such an awful parking complex. First 6 floors are for valet ONLY which is ~$75 to use that service. The parking garage is often full so they send you to the international marketplace which I wish would’ve just been the garage the whole time. It was a lot easier to get through, but it is inconvenient to have to drive all over the place. The Hyatt’s parking garage is apparently a two way but 2 cars most definitely cannot fit at the same time. Very uncomfortable. The parking spots are packed like sardines. I would not stay at this hotel again because 1. The garage was so awful 2. They have 1 pool for like a 40 floor building.
10.0 WonderfulSharon, Mar 2024
LikedAmazing hotel so close to the beach and transport , love the coffee shop down stairs , we lived our stay .Fantastic staff 😊
DislikedNothing